Information Technology Help Desk Hours

Help for your computer questions is just a phone call or email away!

Please contact the appropriate help line - if we don't answer right away, please leave a message.

Cuyamaca College

HELP DESKS

Monday-Thursday, 7:30 a.m.-7:30 p.m.

Fridays, 7:30 a.m.-3:00 p.m.

Email:  c-helpdesk@gcccd.edu

Call: (619) 660-4395.

Calls are being routed to a voicemail, which in turn emails our support technicians.

WEB ADVISOR: Students having issues logging into Web Advisor should contact the Admissions and Records Department at 619-660-4275, or by emailing Cuyamaca.Admissions@gcccd.edu.

CANVAS: Students seeking Canvas assistance at Cuyamaca College should continue to utilize their instructor as their first point of contact for support. If you are unable to resolve the issue, please contact the Cuyamaca College help desk.

The Canvas Help Desk can be reached 24/7 at 1-844-592-2205.

Grossmont College

HELP DESKS

Monday-Friday, 8 a.m. – 5 p.m.

Email: g-helpdesk@gcccd.edu

Call: 619-644-7742

Calls are being routed to a voicemail, which in turn emails our support technicians.

WEB ADVISOR: Students having issues logging into Web Advisor should contact the Admissions and Records Department at 619-644-7186.

CANVAS: Students seeking Canvas assistance at Grossmont College should continue to utilize their instructor as their first point of contact for support.

The Canvas Help Desk can be reached 24/7 at 1-844-600-4953.

District Services

Monday-Friday, 7 a.m. – 7 p.m.

Weekends & Holidays, 8 a.m. – 5 p.m.

Email: ISOPS@gcccd.edu

Call: (619) 644-7547

Calls are being routed to a voicemail, which in turn emails our technicians. Every attempt will be made to respond within 15 minutes.

Outside the above listed hours, a technician will respond to emergencies only.